Communication afterhours (Bidding, Auction Translation Queries and other information requested later than normal opening hours)

Please note that although at 9:30pm the main phone system switches over to Voicemail only mode, we can still communicate with prospective buyers/importers/customers via the following routes/options upto around *11:30pm :

* MSN Messenger Chat: bodleyhenley@hotmail.com
* Volusion online web chat - This is the "Live Help" chat button shown above and on the main supercamper homepage http://www.supercamper.co.uk . If the button is showing as green "Online", then you can chat with us live and realtime by clicking on the button! If the button is showing as red "offline" you will be able to instead send an email via the this system.

Volusion Live Chat Screenshot:



OR

* Email the agent helpdesk: agent@import-service.supercamper.co.uk


Last Minute Bids

Also note that we can accept last minute bids if you use ProtX to transfer a deposit to our account, as Protx is almost immediate, so if you decide last minute that you are keen to bid on something, you can pay the deposit via our website using a credit or debit card, and once it has gone through we can bid for you or start translating reports.

Bidding and Report Translations:

Generally the first 5 auction report translations will be free but after that they are charged at £2 per auction report. This is because we get charged 300 JPY per translation and we will absorb the cost of the first 5.

*Also note that you do not need a deposit if you are just requesting to see samples of vehicles going through or general information. Deposit is only required for bidding and/or translations.

Cheers,

Jon @ Supercamper.



**After Hours communication, bidding and translation queries is available up to *11.30pm via MSN messenger, E-mail or via the Volusion chat application on our webpage!